Date: June 20th - June 21th, 2012
Venue: The Sheraton Nassau Beach Resort & Casino
Time: 9:00 a.m. - 5:00 p.m.
Cost: Generously donated by Corporate Sponsors
What is the purpose of this workshop?
The Professional Edge For New Grads is a workforce readiness program designed to help new grads seamlessly transition from the classroom to the workplace and take charge of their future.
The goal of this workforce development program is to:
At the end of this development program new grads will be able to:
Registration Open - Space Is Limited!
Can you imagine your life without the use of the internet or cellphone? Probably not! Emails and other electronic devices have become such critical vehicles for communicating and doing business that it is hard to imagine how we ever lived without them. Unfortunately, as great as the internet and other electronic devices may be, they have also become vehicles for scams, viruses and more recently in the workplace, a tool used by employees to engage in character assassination of each other via social networks, online harassment and cyberstalking.
Last week I sat in horror and listened as one of my international clients relayed a story that was so mind blowing, I felt like I was watching a cloak and dagger espionage movie! Obviously the story is too long to relay in this forum but here is the abridged version. My client was a victim of email spoofing! Exactly! I didn’t know what is was either but apparently email spoofing “is the forgery of an e-mail header so that the message appears to have originated from someone or somewhere other than the actual source.” In other words someone could send an email pretending to be you and the receiver would have no reason to believe that it was not you because the sender would be using your email address! Yep it could happen! Needless to say my client was in the hot seat and almost lost her job when she was confronted by the President of the company for supposedly sending mass emails to the entire staff highlighting the fact that he was “clueless, incompetent, lacked vision and was running the company to the ground.” Luckily for my client someone in the IT department decided to run a trace on the IP address of the email and was able to track it to its real sender – a disgruntled employee who was recently demoted – go figure!
Having been a victim of online harassment and cyberstalking myself recently, (and for those of you who may not know what cyberstalking is, Ladies and gentlemen “Cyberstalking is the use of the Internet or other electronic means to stalk or harass an individual, a group of individuals, or an organization. It may include false accusations, monitoring, making threats, identity theft, damage to data or equipment, the solicitation of minors for sex, or gathering information in order to harass. The definition of "harassment" must meet the criterion that a reasonable person, in possession of the same information, would regard it as sufficient to cause another reasonable person distress.” Wikipedia)
I knew exactly what my client was going through and how quickly these so called “I was only joking, I didn’t mean anything by it, somebody needed to tell him or her what was going on, somebody needed to expose him or her, I wanted to express my love (feel free to add any other twisted reason here) could escalate out of control.
So this week I interviewed Royal Bahamas Police Force Cyber Crimes guru, Sargent Dale Strachan, to shed some light on this growing problem. Here is what he had to say:
It’s the first week of a new year and as expected history is already repeating itself. Many of you have made New Years resolutions, lose weight, be a better friend, spend more time with family, save some money, embark on self development, take your career to the next level - the list is endless. Sadly, as sincere as you may be right now to your promise that this year will be different, that you will not be side tracked, statistics have proven that by the first quarter of this year, many of these promises, pledges, goals, and commitments (whatever you want to call them) will be nothing more than a faded memory.
So today my mission is to help you stay on track, to reduce your list to one simple resolution that you can keep. That resolution is this – In 2012 be yourself, only better! What does it mean? Dr. Charles Garfield, author of Peak Performance explains it this way: “Searching for the peak performer within yourself has one basic meaning: You recognize yourself as a person who was born not as a peak performer but as a learner. With the capacity to grow, change, and reach for the highest possibilities of human nature, you regard yourself as a person in process. Not perfect, but a person who keeps asking: What more can I be? What else can I achieve that will benefit me and my company? That will contribute to my family and my community?”
As you search for the peak performer, endeavoring to be yourself, only better here are some tips to help you along the way:
“Blow away the customer, exceed expectations, go above and beyond what the customer expects, create the WOW Factor.” These are the phrases used everyday in organizations in a desperate attempt to motivate employees to be proactive – to think outside the box when exploring customer needs, and developing a plan of action to meet those needs. However, in-spite of all of the pep talks and customer service seminars how many of you have ever experienced the WOW Factor or seen it in action?
Well this week I want to share a WOW Factor experience that I believe is worthy of recognition. It is my hope that Bahamians everywhere would have a wakeup call. That we would be inspired to take the customer service experience in this country to the next level remembering if the customer has to ask it’s too late – you’ve missed the opportunity to create The WOW Factor.
The holiday season is fast approaching and with it the Office Party! So this week I wanted to share a word to the wise. Be very careful that as you slip into party mode, that you do not allow your professional reputation to slip out the door. While the office party is a time to mingle and have fun with your co-workers, be careful not to have too much fun, because no matter how long the night may seem, tomorrow will eventually come.
Here are some tips to ensure that when you return to work, you can do so with your head held high.
You left the interview feeling pretty good. In your opinion everything went very well. You felt prepared, confident, relaxed, and you believe that you did a great job in answering all of the interviewer’s questions. In fact the interviewer assured you that your resume “looks promising” and that someone would get back to you soon.
Confident that the job is yours, you put additional minutes on your cell phone and waited. Three days go by – no call. An entire week goes by – no call. Week two goes by – no call. What’s going on? Surely the employer has made a decision by now! So why haven’t they called?
"Jungleiss" - Bahamian slang meaning:
A professional woman who continuously emphasizes/flaunts her sexuality by the way she dresses, speaks, and acts. May or may not use sexuality as a mean to advance her career. Often perceived as flirty and promiscuous with a ghetto mentality.
“What! Are you telling me that I can no longer “sleep or flirt” my way to the top? Can I help it if I have a head for business and a body like an Amazon Queen? Why shouldn’t I utilize my strengths to further my career?” Ladies, you can do whatever you want, to advance your career, but don’t be surprised if being a Corporate Jungleiss works against you.
“Preparing Our Future Workforce For Success”
During the month of June approximately 5000 new high school graduates will enter the Bahamian workforce in search of employment. For many this transition from the classroom to the workplace will be quite a challenge; not only because of the present economic climate, but sadly many former grads have confessed that school did not prepare them for the real world of work. The end result as I’m sure you have experienced, is that many new grads lack the hard and soft skills required to satisfactorily meet the needs of employers.
Determined to close this gap, in June 2010, Total Image Management & Communications through the generous donations of corporate sponsors - Bahamas First Insurance, Ministry of Youth Sports & Culture, RBC Finco, Bank of The Bahamas, Batelco, Colina, Doctors Hospital, Zonta Club of Nassau, Campbell Shipping, SKY Bahamas, Lighting Audio Visual & Rentals, The Counsellors, Danbrad/McDonalds, Greenway Landscape, Bahamas Welding & Fire, Felix Stubbs, Bright Light Ministries, The Movi Group, Jeffrey Lloyd, Gems Radio 105.9 FM, Andeaus Insurance and The Bahamas Humans Resources Development Association, launched the first annual Professional Edge For New Grads Career Readiness Program.
What Is The Purpose Of This Career Readiness Program?
Through strategic partnership with businesses, schools and the community our mission is: “To equip new grads with the skills, competencies, and behaviors required to bring immediate value to their employers and succeed in the workplace.”
Partnering with businesses, schools, and the community to prepare Bahamian students to enter and succeed in the real world of work.
Who Can Attend:
2011 graduates of the public school system who have obtain a 2.5 or higher grade point average
Absolutely Free to Public School Participants
All Other Participants Pay $250.00
Workshop Dates and Times:
9:00 a.m -5:00 p.m.
June 29th & 30th 2011 – Sheraton Cable Beach
July 4th – 5th - Doctors Hospital Conference Room Dowdeswell Street
***Registration Deadline Friday June 3rd, 2011
Space Is Limited - Early Registration Is Encouraged
Workshop Topics Include:
Career Planning & Finding The Perfect Fit
Resume Writing & Interviewing Skills
Self Management – Personal Vision, Values and Mission
Customer Service Excellence
Setting Smart Goals
Building Work Relationships - Interpersonal Skills
Entrepreneur Training: Steps to Starting Your Own Business
Work Ethics and Professionalism in the Workplace
How To Accept Constructive Criticism
Projecting a Positive, Polished Professional Image
Sharpen Your Business Writing
Dine Like A Diplomat
Networking like a Pro
MEET OUR 2011 SPONSORS
Campbell Shipping Company Ltd
Gold Sponsor: BTC Bahamas
Breakfast Sponsor: Royal Bank
DanBrad Ltd - McDonalds
Bright Light Ministries
Meet Our Presenters/Trainers
Keynote: Senator Michael Pintard
Mr. Dionosio D'Aguilar
Bahamas Chambers of Commerce
CEO Super Wash and Bahamas Local
Mr. Greg Bethel
Mrs. Beverly Saunders
Training & Organization Development
Mrs. Cyprianna Bethel
Central Bank of The Bahamas
Mr. Selvin Basden
Bank of The Bahamas
Ms. Duquesa Dean
Concierge & Recreations Service, Cove & Reef
Mr. Lester Cox
Leadership & Communications Consultant
Toastmasters Club 1600
TM Dwain Wallace (Past President)
TM Craig Ferguson (Immeadiate Past President)
TM Ernesto Góngora (President)
TM Charles Newbold.III (President Elect)
Mrs. Stacia Williams
Corporate Image & Personal Branding Consultant
Total Image Management & Communications Co. Ltd.
For More Information Contact:
Total Image Management & Communications Co. Ltd
Suite 7 Hillside Plaza, Thompson Blvd.
P. O. Box N-4112
Tel: 242-325-5992 | Fax: 242-325-6597
e-mail. firstname.lastname@example.org | web: totalimagemanagement.com |